Purchase Order Management

We employ purchase order management team members in China on behalf of clients. This allows clients to achieve significant improvement in delivery performance and inventory optimisation without the risk/cost of establishing an entity in China.

Benefits

Visibility and Control:

• Real-time order tracking - Immediate visibility into production status, delays, and progress updates without waiting for supplier reports
• Proactive issue resolution - Early identification and mitigation of production problems before they impact delivery schedules
• Complete supply chain transparency - End-to-end monitoring from raw material sourcing through final shipment
• Accurate delivery forecasting - Reliable ETAs based on actual production progress rather than supplier estimates

Quality Assurance and Risk Management:

• On-site quality control - Physical inspection of goods before shipment to prevent defective products reaching customers
• Production compliance monitoring - Ensure manufacturing processes follow approved specifications and standards
• Documentation verification - Confirm all export documentation, certifications, and compliance requirements are met
• Damage prevention - Oversee proper packaging and handling procedures to minimize transit damage

Cost Efficiency and Financial Control:

• Reduced expediting costs - Avoid expensive air freight and rush charges through better production planning
• Penalty avoidance - Prevent late delivery penalties and customer chargebacks through proactive management
• Inventory optimization - Improved coordination reduces safety stock requirements and carrying costs
• Payment optimization - Verify order completion before releasing payments to suppliers

Operational and Strategic Advantages:

• Supplier relationship management - Build stronger partnerships through consistent local presence and communication
• Cultural and language bridge - Navigate Chinese business practices and eliminate miscommunications
• Time zone alignment - Real-time problem solving without delays from international communication gaps
• Logistics coordination - Seamless integration between production completion and shipping schedules
• Scalability support - Established infrastructure handles increased order volumes without proportional cost increases

Customer Service Enhancement:

• Improved reliability - Consistent on-time delivery performance builds customer confidence
• Better communication - Provide customers with accurate, real-time updates on order status
• Quality consistency - Maintain product standards across all shipments through systematic inspection processes
• Faster response times - Address customer concerns and requests immediately through local team presence